Frequently Asked Questions Westford Florist Art by Veny

**What types of floral arrangements do you offer?**

At Westford Florist Art by Veny, we offer a wide range of cut flower arrangements that are expertly handcrafted and arranged in beautiful vases. From elegant roses and lilies to vibrant sunflowers and daisies, our skilled florists use a variety of flowers to create stunning arrangements for any occasion. We also offer unique designs, such as succulent gardens or dried floral arrangements, for those looking for something different. With our personalized touch and attention to detail, you can trust us to provide the perfect floral arrangement for your special event or as a thoughtful gift for your loved ones.

**Can I customize a bouquet for a special occasion?**

Absolutely! At Westford Florist Art by Veny, we understand that every special occasion is unique and deserves a personalized touch. That's why we offer a variety of customization options for our arrangements. You can choose specific types of flowers, colors, and even add a personal message or special request to make the bouquet truly one-of-a-kind. Our skilled florists will work with you to create a stunning arrangement that perfectly fits your vision and brings joy to the recipient. Trust us to make your special occasion even more memorable with our customizable flower arrangements.

You can call us at 978-577-6071 and speak with a designer about a custom arrangement or order it online via https://westfordflorist.com/custom-flower-arrangements/

**Do you deliver flowers, and if so, what areas do you service?**

At Westford Florist Art by Veny, not only do we create beautiful cut flower arrangements in vases, but we also offer delivery services to many areas. Our dedicated team works tirelessly to make sure your flowers arrive on time and in perfect condition. We currently service the entire Westford area, including surrounding neighborhoods and towns. But don't worry if you live outside of our service area, simply give us a call and we'll do our best to accommodate your delivery needs. Customer satisfaction is our top priority, so let us bring a touch of floral artistry right to your doorstep with our exquisite cut flower arrangements.

Service Areas: https://westfordflorist.com/about-us/

Placing an order with Westford Florist is a simple and personalized process. You can either browse our collection online or visit our store in person to see our beautiful cut flower arrangements in person or simply call us at 978-577-6071. Once you have selected the perfect arrangement, you can place an order with one of our friendly and knowledgeable staff members who will be happy to assist you with any questions or special requests. We also offer convenient online ordering through our website, where you can customize your arrangement and schedule a delivery date. No matter which option you choose, rest assured that your order will be handled with care and attention to detail by the talented artists at Westford Florist Art by Veny. Let us help you make any occasion even more special with our stunning cut flower arrangements.

**What is your policy on returns or exchanges for floral products?**

Westford Florist stands behind every product we sell and offers 100% Customer Satisfaction Guarantee with every flower arrangement that we design and deliver. If for any reason you are not completely satisfied with the flower arrangement we have delivered, simply contact our store at (978) 577-6071. We will work through the issue with you and determine a solution that may involve a full or partial refund for your purchase, a gift card or a replacement of the original arrangement. If an order is filled and delivered to the recipient and there is a question of the quality of the arrangement, we encourage the recipient to contact Westford Florist directly. In almost every case, we will gladly replace the arrangement with one of equal or greater value, free of charge. Westford Florist is not responsible for any order where the recipient refuses to accept the item. Westford Florist will not issue refunds to any customer where the recipient, for any reason, refuses delivery or mishandles the arrangement.

Please be advised that there will be NO REFUNDS if we were given a wrong address, the recipient is not home or in the office that day or they do not answer the phone. The driver will wait for 15 minutes but cannot wait longer if they have another delivery to get to.

**Are there any seasonal flowers or unique arrangements available right now?**

Absolutely! At Westford Florist Art by Veny, we take pride in constantly updating our offerings with the freshest and most unique flowers. Our experienced florists hand-select and create stunning arrangements featuring seasonal flowers to ensure that your purchase is one-of-a-kind. From beautiful spring blossoms to festive holiday arrangements, we have something for every occasion. Be sure to check out our website frequently for our latest additions!

**Does Westford Florist provide services for weddings or corporate events?**

Absolutely! Westford Florist Art by Veny offers exquisite cut flower arrangements for all occasions including weddings and corporate events. Our experienced florists work closely with clients to create beautiful and unique floral displays that will add an elegant touch to any special event. From large scale arrangements to delicate centerpieces, our team is dedicated to providing top-quality service and stunning floral designs that will leave a lasting impression on your guests. Trust us to bring your vision to life and make your event truly unforgettable with our bespoke flower arrangements. Contact us today to start planning the perfect floral accompaniment for your wedding or corporate event!

**How can I contact customer support if I have more questions about my order?**

At Westford Florist, we take pride in providing excellent customer support for all of our customers. If you have any questions or concerns about your order, you can contact us by phone at 978-577-6071 or email us at cs@westfordflorist.com. Our team of experienced and friendly customer service representatives will be more than happy to assist you with any inquiries you may have. We want to ensure that your experience with us is nothing short of perfect, so don't hesitate to reach out if you need further assistance.

**How can I make my cut flower arrangements last longer?**

Cut flowers arrangements can last longer if you do take care of them. Putting the flower arrangement away from direct sunlight, source of heat or air conditioning. Changing water regularly every 2-3 days as needed to prevent bacterial growth, which clogs stems and causes decay, and dehydration, which can result from poor water quality or insufficient water.

**What is the best location to place my flower arrangement in my home or office?**

The beauty of Cut Flower Arrangement is that it can brighten up any space in your home or office. However, for optimal enjoyment and longevity of the flowers, we recommend placing your arrangement in a well-lit area away from direct sunlight and drafts. This will ensure that the flowers receive enough light and moisture to thrive, while also avoiding wilting or drying out too quickly. Additionally, choosing a room with good air circulation will help keep the flowers fresh and vibrant for longer. So go ahead and display your Cut Flower Arrangement on your dining table, desk, or even a windowsill - anywhere you want to add a touch of natural beauty!

**How often should I change the water in my flower vase?**

To maintain the freshness and longevity of your cut flower arrangement, it is recommended to change the water in your vase every 2-3 days. This will prevent bacterial growth and keep the flowers hydrated and vibrant. Also, be sure to trim the stems at an angle before placing them back in fresh water to ensure maximum absorption of nutrients. Remember, keeping your flower vase clean and the water fresh will result in a beautiful and long-lasting display for you to enjoy.

**Is there anything special I should add to the water to help preserve my flowers?**

Yes, our Cut Flower Arrangement kit comes with a packet of flower food that you can add to the water in your vase. This will provide essential nutrients for the flowers and help them last longer. Additionally, changing the water and trimming the ends of the stems every few days will also help keep your flowers fresh and beautiful for as long as possible. With our carefully curated selection of high-quality flowers and expertly designed arrangements, you can be confident that your cut flower arrangement will continue to bring joy and beauty to your home or office space.

**What signs should I look for to know if my flowers are starting to decay?**

As much as we want our cut flowers arrangements to last forever, unfortunately, they do have a lifespan. To ensure the longevity of your flower arrangement, keep an eye out for drooping or wilting petals, brown or discolored leaves, and a foul smell. These are all signs that your flowers may be starting to decay. But don't worry, with proper care and maintenance, you can enjoy your stunning cut flower arrangement for as long as possible.

**Can I mix different types of flowers in one arrangement, and will they last together as long?**

Absolutely! Our Cut Flower Arrangement allows for a beautiful mixture of different types of flowers in one vase. Not only will they last together, but our expert florists also carefully choose and arrange the flowers in such a way that they complement each other and enhance their longevity. With proper care and water changes, your arrangement will continue to bloom and bring joy for days to come. So go ahead, mix and match to create a unique and stunning arrangement for any occasion!

**Why is it important to keep my flowers away from heat sources and direct sunlight?**

Cut flowers are delicate and require specific care to stay fresh and beautiful for as long as possible. Heat sources, such as radiators or direct sunlight, can cause the flowers to wilt or dry out quickly. By keeping them away from these sources of heat, the flowers will have a better chance of maintaining their vibrant colors and staying perky for your enjoyment. Our cut flower arrangements are designed to be displayed in a vase indoors, so it is important to follow these care instructions to ensure you get the most out of your purchase.

**Do you offer tips or guides on how to care for specific types of flowers in your arrangements?**

Yes, we believe that taking proper care of your flowers is essential to keeping them looking beautiful in your home. On request we can send you complimentary care guide that includes tips on how to prolong the life of different types of flowers. It also includes information on how to change the water and trim stems to keep your arrangement looking fresh and vibrant. We want to ensure that you get the most out of your Cut Flower Arrangement and can enjoy it for as long as possible.

**What is the best way to trim the stems of my flowers for longevity?**

The best way to trim the stems of your cut flowers is by using a sharp, clean pair of scissors or gardening shears. It is important to cut the stems at a 45-degree angle to promote better water uptake and to prevent the ends from sitting flat on the bottom of the vase. This angled cut exposes more surface area for water absorption and keeps the stems from getting crushed. Be sure to also change the water in your vase every few days and remove any wilted or dead blooms to keep your arrangement fresh and beautiful for longer.

**Should I remove any leaves that are submerged in the water? Why?**

It is recommended to remove any leaves that are submerged in the water of your flower arrangement for two main reasons. Firstly, the excess leaves can attract bacteria and other harmful microorganisms which can decrease the lifespan of your flowers. Secondly, removing these submerged leaves allows for better oxygenation and hydration for the remaining stems, keeping them fresh and vibrant for a longer period of time. Trust Westford Florist Art by Veny to provide you with not only a beautiful arrangement, but also helpful tips to ensure its longevity.

**Is it okay to keep my flower arrangement in a cool place, or do they prefer warmth?**

Flowers are delicate and need the right temperature to thrive. To help your flower arrangement last longer, it is best to keep them in a cool place away from direct sunlight or heat sources. This will slow down their natural aging process and keep them looking beautiful for longer. However, do not put them in an extremely cold area as this can also damage the flowers. The ideal temperature range for your Cut Flower Arrangement by Westford Florist Art by Veny would be between 65-75 degrees Fahrenheit. So whether you want to display your arrangement on a coffee table or in a cooler room, just remember to keep them away from extreme temperatures.

**Can I use tap water for my flowers, or is bottled water better?**